Monday, July 16, 2012

Publishers refuse to sell popular ebooks to public libraries

Ebook Strategy and Public Libraries: Slow Just Won’t Work Anymore. [Pat Losinski] Our ebook strategy needs a serious overhaul, and it needs to happen right now. First, Overdrive should be applauded for having the vision – long before anyone else – that ebooks would one day penetrate and gain a strong foothold in the public library marketplace. Without the network and conduit to publishers Overdrive has created over the last 25 years, public libraries would have been even farther removed from the dynamic world of ebook lending. That said, we are now subject to a virtual monopoly with one vendor/aggregator dictating the rules of engagement for the dissemination of commercial digital content to the public we serve.Second, we are all aware that several major publishers have refused to sell commercial digital content to public libraries via ebook aggregators.
After more than 100 years of public libraries circulating materials to users, we are no longer able to provide access to critical content that now exists in digital form. With many public libraries willing to offer a “buy it now” option on their online catalog for waitlisted ebooks, you would think that publishers would welcome this new commercial tack. I’ve yet to convince the publishers reluctant to sell us ebooks that this is indeed a win/win. Even though we have all done a great job of redefining public library roles through the addition of homework help and job help centers, technology training, community programming, etc., these activities are the 20 percent of our 80/20 rule. Our bread and butter for as long as anyone can remember has been that our users visit us, gather and check out content, leave our facilities to consume this content at another time and place, and return the content when consumed or prompted for its return. Ebooks change this dynamic and their growth will have a dramatic impact upon our service delivery for the future. Do we own or lease this commercial digital content?
Despite the efforts of the Kansas State Library, most of us are leasing access to ebooks through Overdrive as opposed to buying the content. While we haven’t quite determined how to reach the win/win formula for ebook aggregators and public libraries, Harper Collins 26 circulations model may end up being the best option for preserving the economics that will incentivize publishers to work with public libraries.Some of the most innovative ebook pilots to challenge the current state of ebook aggregator dominance (such as the Douglas County model) tout ownership of ebooks as paramount. But how do we provide access when a publisher just says “no” and refuses to sell to public libraries?
The National Digital Public Library (NDPL) forum held in Los Angeles last year was a good first step in moving the discussion to the public library sector (NDPL summary: America’s Digital Future: Advancing a shared strategy for digital public libraries). On June 8, 2012, a group of public library leaders met at CML to discuss options for determining a strategy that will ensure public access to all commercial digital content (ebooks, audiobooks, etc.). Embedded in this strategy was the decision to NOT focus on ebook business models, new pilots, or improved technology.

  • How might we ramp up a standardized national education program to explain the inequities of digital access to the general public?
  • Should we actively engage in discussions with members of congress to educate them on the rapidly forming chasm between digital haves and digital have nots?
  • Could a clearinghouse or repository of ebook innovations be created to assist with activities 1 and 2?
  • How do we bridge and disseminate the ebook development efforts of national associations and other initiatives by state library associations and entrepreneurial libraries?
  • How do we expand upon the conversations between many public library leaders in our largest institutions (and/or those working in concert with library associations) and reluctant publishers?
We need to assure publishers that “one digital copy/one digital user” is a working model. And that public libraries pay for content (too many publishers still think we get content for free), support copyright compliance, and serve as a network of national ebook discovery portals that supports the commercial interests of authors and publishers. I’ve spoken to numerous groups and countless library customers about the lack of access resulting from publishers’ refusal to sell popular ebooks to public libraries. Almost universally, the response is “That’s not right,” or “What can we do about this?” When told about this scenario, a recently-retired, long-time member of Congress, said, “That’s a restriction of free trade.” I’m not sure if he’s right, but it illustrates yet another example of possible interpretations surrounding the ebook marketplace.
We can’t afford to continue to passively accept one-sided propositions from the publishing industry. The legislative or judicial path we must pursue will not be easy. As public librarians, we must rededicate ourselves to advocate for the public that has counted on us to do so throughout our history. Without such action, we just might be the next Borders or Blockbuster.

Wednesday, July 4, 2012

Best of the Blogs - June 2012 - Summary


Best of the BlogsJune 2012 - Summary
Inside Google's Plan to Build a Catalog of Every Single Thing, Ever - database has grown rapidly to over 500m items objects.
The new internet names: a plain English explanation - Critics say it will lead to a new flood of cyber-squatting.
The Top Free Ways To Stream Video From Your Computer To Your Mobile Or Tablet - 1. Connect To A Desktop Client Application; 2. Connect To a UPnP/DLNA Server; 3. Connect To An FTP Or SMB Server.
Meet your clients’ new couch companion: the tablet - a sharp increase towards the end of the night.
Pew: 17% Of U.S. Cell Phone Users Now Mostly Use Their Phones To Go Online - users said that they are more easily available, fit their usage habits better and good enough to perform basic online activities.
Australians Are Still Second-Class Citizens In Android Jelly Bean - many new features aren’t going to work in Australia.
5 reasons everyone will be using Chrome OS in 3 years It’s cheap; flexible; Chrome OS and Android will merge; It’s Google; webification.
Google makes a big push for offline Chrome apps - run in Google’s browser without requiring full-time connectivity.
Google Maps Available Offline For Android Phones - You can store up to six large metro areas.
How To Track Your Emails In Gmail & Find Out If The Recipient Has Read It - SpyPigWhoReadMe; and Link Shortening Applications.
Social curation is much more than just a market - complete democratization of a Web.
Australian Subscription Music Services Compared - Spotify and Grooveshark  - totally free; JB Hi-Fi, Zune Music Pass and Samsung Music Pass all offer discounts.
The 6 Best PDF Readers For Windows - Google Chrome; Firefox; Windows 8; Foxit Reader; Sumatra PDF; Nitro PDF Reader; PDF-XChange Viewer; Adobe Reader.
The Easiest Ways To Make A Personal Website Without Any Coding Skills - Flavors.me; Adobe Muse; Wix.com; Spinto ; Sidengo; Breezi.
Turn Your Email Into The Best Social Network Folders, Labels and Contact Groups; Filters and Mute; App Choices; Plenty of Storage and Data You Own. Create Contact Groups; Organise and Sort Your Groups; Use Priority Inbox; Turn On Threaded Conversations; Mute Conversations; Phone Calls and Video Chats; Turn On Maps, Flickr, Picasa and Docs Previews; Use Third-Party Apps.
Music Piracy Is NOT a Problem, It’s an Excuse - you need to sell them something they actually want.
Pay attention to what Nick Denton is doing with comments - a user who replies to an existing comment is likelier to get her contribution seen.
EXTRA ETHER: eBooks Gone in 5 Years? - The distinction between “the Internet” and “books” is arbitrary, making them look a lot more like print books and a lot less like the Internet.
17 FREE YOUTUBE TOOLS EVERY TEACHER SHOULD KNOW ABOUT - YouTube Preview; Skip Youtube Ads; YouTube Leanback; YouTube Trends; YouTube Instant; YouTube for Schools; Grockit Answers; Watch2gether; iDesktop ; OrbitDownloader; Mobile Media Converter Online; Listen to YouTube; A Cleaner Youtube; Quietube; ViewPure; Tube Chop’ EmbedPlus.
Yeah, e-books are great — but libraries are in a tough spot - Over 75 percent of libraries now offer e-books; 62% of users weren’t sure if they could borrow e-books from their library. Libraries introduce patrons to new technologies and help them become paying customers.

Can libraries deliver and market eBook services?


Yeah, e-books are great — but libraries are in a tough spot[Laura Hazard Owen Jun] New reports from the American Libraries Association and Pew Internet and American Life Project reveal that despite the increasing number of e-books available to library patrons, libraries themselves face big challenges in weathering the transition.
Some findings from the reports:
  1. More digital demand, less funding -- Over 75 percent of libraries now offer e-books. 39% lend out e-readers. Libraries are also creating mobile versions of their websites (14 percent) and releasing smartphone apps (7 percent).
  2. Pew reports that 12 percent of Americans ages 16 and older who read e-books have borrowed an e-book from a library in the past year.
  3. More than 40 percent of states have reported decreased public library funding for three years in a row.
  4. Sixty-two percent weren’t sure if they could borrow e-books from their library. In addition, 48 percent of e-reader owners (Kindles and Nooks) didn’t know if their library lends e-books, and 47 percent of people who read an e-book in the past year didn’t know.
  5. Libraries are already struggling to keep up with the demand from patrons who do know about their e-books.
  6. Librarians spend more time providing tech support
Pew says librarians are “anxious about the new set of demands on them." A “notable portion” say they are “self-taught techies” in the absence of serious staff training. This group of library users asks for lots of help with their devices, from plugging them in to turning them on to trying to make them interface with the e-book portion of the library website.” Browsing libraries’ e-book offerings is difficult. “I will sometimes go to Amazon to find titles I might like, then search them in OverDrive, since Amazon’s interface is so much more reader friendly.” One librarian called the process of checking out an e-book from a library and then downloading it onto a device “a cumbersome, nonsensical, multi-part process in which we lose too many people along the way.”
Publishers don’t make enough e-books available -- most limit e-book borrowing in some way. "the major obstacle is the lack of publishers and titles in OverDrive. “Libraries cannot lend what they cannot obtain.” Companies like Amazon, Barnes & Noble and Apple should support local libraries not just because they’re good for communities but because they introduce patrons to new technologies and help them become paying customers. In fact, Pew finds that library card holders read more books in general, own more technology and are more likely to say they plan to purchase an e-reader or a tablet. In addition, most e-book readers prefer to buy their e-books rather than borrowing them (61 percent) and they use libraries as a place to discover new books.
So as libraries face the challenge of providing tech support and helping patrons use their new e-readers, retailers could also play a bigger role by providing more instructions, information and tech support to library patrons. Perhaps they could even take the lead in running library workshops on how to use the new technologies.
Vince Writes: Libraries face several challenges, from Publisher intransigence and a lack of a clear marketing strategy, to the technical issues which inhibit a straightforward service delivery.